When someone speaks do you hear what they say?
Do you hear what’s said if not about you?
If you must admit behaving this way
there is serious thinking you need to do.
My friend, you’re the best present you can give.
When someone talks, don’t do your mental dance;
hear what they say, understand how they live.
You might even care if you give it a chance.
Treat others like their words really matter;
pay attention to the story they’re telling.
When they finish, please never just scatter
pleasantries; try to show understanding.
You may never solve a single problem,
but they will be glad you listen to them.